Privacy Policy

1 Information We Collect

When you use dravelonirix's investment reporting platform, we collect several types of information to provide you with personalized financial insights and secure account management.

Personal Information: This includes your name, email address, phone number, physical address, date of birth, and government-issued identification numbers required for financial services compliance in South Africa.

Financial Data: We collect investment portfolio information, transaction histories, risk tolerance assessments, and financial goals you share with us to generate accurate reports and recommendations.

Technical Information: Our systems automatically collect IP addresses, browser types, device identifiers, operating systems, and usage patterns to enhance platform security and functionality.

2 How We Use Your Information

Your personal and financial data serves specific purposes within our investment reporting ecosystem, all designed to enhance your experience while maintaining strict security standards.

• Generate personalized investment reports and portfolio analysis
• Provide market insights tailored to your investment profile
• Ensure platform security and prevent unauthorized access
• Comply with South African financial regulatory requirements
• Communicate important account updates and security notifications
• Improve our services through anonymized usage analytics
• Process customer support requests and technical assistance

We never use your personal information for advertising purposes or sell it to third-party marketers. Our focus remains on delivering valuable investment insights while protecting your privacy.

3 Data Sharing and Third Parties

dravelonirix maintains strict controls over data sharing, limiting access to essential service providers and regulatory authorities when required by South African law.

Service Providers: We work with carefully vetted technology partners for cloud hosting, data security, and financial data processing. These providers operate under strict contractual obligations to protect your information.

Regulatory Compliance: When required by South African financial authorities, including the Financial Sector Conduct Authority (FSCA), we may share specific information to ensure compliance with anti-money laundering and investor protection regulations.

Business Operations: In the event of a merger, acquisition, or business restructuring, your data may be transferred to new ownership under equivalent privacy protections.

4 Your Privacy Rights

Under South Africa's POPIA legislation, you have comprehensive rights regarding your personal information, and we've established clear processes for exercising these rights.

• Access Rights: Request copies of all personal information we hold about you
• Correction Rights: Update or correct inaccurate personal details in your account
• Deletion Rights: Request removal of your personal data, subject to regulatory retention requirements
• Portability Rights: Receive your data in a structured, commonly used format
• Objection Rights: Object to certain types of data processing activities
• Restriction Rights: Limit how we process your information in specific circumstances

To exercise any of these rights, contact our Data Protection Officer at the details provided below. We'll respond to your request within 30 days and may require identity verification for security purposes.

5 Data Security and Protection

dravelonirix employs bank-level security measures to protect your financial information, including advanced encryption, secure data centers, and continuous monitoring systems.

Encryption: All data transmissions use TLS 1.3 encryption, and stored data is protected with AES-256 encryption standards. Your sensitive information remains encrypted both in transit and at rest.

Access Controls: We implement multi-factor authentication, role-based access permissions, and regular security audits to ensure only authorized personnel can access your information.

Infrastructure Security: Our data centers feature 24/7 monitoring, biometric access controls, and redundant backup systems to protect against both cyber threats and physical breaches.

Incident Response: In the unlikely event of a security incident, we maintain rapid response protocols and will notify affected users within 72 hours as required by South African data protection laws.

6 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet South African financial regulatory requirements.

Active Account Data: While your account remains active, we maintain your personal and financial information to provide ongoing investment reporting services.

Regulatory Retention: Certain financial records must be retained for seven years following account closure to comply with South African tax and financial services regulations.

Deletion Process: Upon account closure, we begin a staged deletion process, removing marketing data immediately while retaining only essential records required by law.

7 International Data Transfers

While dravelonirix primarily operates within South Africa, some of our technology partners and data processing activities may involve international data transfers under strict protection protocols.

When we transfer your data internationally, we ensure equivalent protection through approved mechanisms including Standard Contractual Clauses and adequacy decisions recognized under POPIA.

All international transfers maintain the same security standards as domestic processing, with contractual guarantees that your data receives protection equivalent to South African privacy laws.

8 Cookies and Tracking Technologies

dravelonirix uses cookies and similar technologies to enhance your platform experience, maintain security, and provide personalized investment insights.

Essential Cookies: These maintain your login session, security settings, and basic platform functionality. These cannot be disabled without affecting platform operation.

Analytics Cookies: We use anonymized analytics to understand how users interact with our platform, helping us improve performance and user experience.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We do not use advertising or social media tracking cookies.

9 Privacy Policy Updates

As our services evolve and privacy regulations change, we may update this privacy policy to reflect new practices or legal requirements.

We'll notify you of significant changes through email announcements and prominent platform notifications. Minor updates will be posted with revision dates clearly marked.

Continued use of dravelonirix after policy updates constitutes acceptance of revised terms, though we'll provide opt-out options if changes substantially alter how we handle your personal information.

10 Children's Privacy Protection

dravelonirix's investment reporting services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.

If we discover that we've inadvertently collected information from a minor, we'll promptly delete such information and terminate any associated account access.

Parents or guardians who believe their child has provided personal information to dravelonirix should contact us immediately for assistance with data removal.